Supply Chain Realities - I Married Our Sysco Rep!
Even in space there is need for supplies. The things we acquire help us to function and thrive. Those of us in the restaurant business are dependent upon vendors to keep necessary supplies coming. Vendors provide the things we need… so that we are able to provide for our customers. Since March the uncertain sands of supply chains have, at times, affected our ability to provide as we would like. Some suppliers seem to be struggling more than others. If I had a dollar for every time I heard the words, “There is nothing I can do.” I would be on vacation and somebody else would be guiding this ship! As long as the we are open for business, “There is nothing I can do.” is simply not an option. In ever changing times such as these we have to do something. Quick thinking and creativity are required. If one vendor cannot provide we have to find another way.
Sysco is one of Geppetto’s vendors. I would like to take an unusual moment and offer thanks for our sales rep. I call him “Sysco David.” He deserves a shout out of galactic proportions. He is creative and helpful and genuinely concerned for the well being of his customers, the success of their businesses and the community in general. Through it all he has been by our side, ready to assist in figuring out a work around no matter the challenge we face. Today I came across the above picture in my photo library. Sysco David is pictured at center. The photo was taken a year ago at Friends of Pimpollo's Tamale Trot here in Salem. Sysco David, #5156, was running to raise money to provide education for those in Southern Mexico who cannot otherwise afford it. David has a huge heart. He is generous with his time and wisdom. I am grateful for the partnership we share. Side note… he is very funny and an incredibly gifted chef who has solid answers to my frequent culinary questions. He is always watching for ways to help us do and be better.
Roger and I were heading to the bank on Thursday when Sysco David messaged. He needed our weekly check. The money is not the most fun part of our relationship… but supplies don’t come for free. We agreed to meet for lunch at Ritter’s. We took time to discuss the two most important ingredients in the restaurant business; food quality and consistency. Ritter’s and Wild Pear truly have those two things dialed in. Because we are willing, we are learning and growing with every experience.
David ordered the crab sandwich. I followed his lead because I trust his taste in food. He wasn’t wrong… it was absolutely delicious! He is perpetually helpful. He is the Sysco rep I call, friend.
It is true, about a month ago I married Sysco David. Well, actually, I officiated for the marriage of he and his lovely bride. They are destined for a life together filled with great food, deep love and lots and lots of laughter. You can either be the rep who easily accepts defeat and “There is nothing I can do.” Or… you can pivot and change, offer other options and perhaps make an even better way.